oktka Terms and Conditions
This page presents all legal terms, rights, and responsibilities for using the oktka platform, explained in detail.
Welcome to the oktka platform. These Terms and Conditions ("Terms") form a legally binding agreement between oktka ("we", "our", "Platform") and its users ("you", "Member"). Please read this document in full — by opening an account or using the oktka platform, you are giving your full consent to these Terms.
If you disagree with any part of these Terms, please refrain from using the platform. For any questions, contact our support team.
- Definitions and Applicability
- Eligibility and Account Registration
- Account Verification
- Deposit and Withdrawal Policy
- Bonuses and Promotions
- Betting and Gaming Rules
- Prohibited Activities
- Account Suspension and Closure
- Privacy and Data Protection
- Limitation of Liability
- Responsible Gaming
- Changes to Terms
- Contact and Complaints
Definitions and Applicability
Specific terms used in these Terms and Conditions carry the following meanings:
- "Platform" — The oktka website, mobile version, and all associated services.
- "Member" — Any person who has opened an account on oktka and is using the platform.
- "Bet" — Any casino game, slot, live game, or sports betting activity available on oktka.
- "Account Balance" — The total amount deposited into a Member's account plus any amounts received from bonuses.
- "Bonus" — Various types of promotional funds or benefits provided by oktka.
These Terms apply to all services on the oktka platform. Additional terms may apply to specific games or promotions, and these will be clearly stated in the relevant section.
Eligibility and Account Registration
2.1 Age Requirement
To open an account on oktka and use the platform, you must be at least 21 years of age. We reserve the right to verify age at any time. Any attempt by a minor to open an account will be immediately blocked and the associated balance may be forfeited.
2.2 One Account Policy
Each Member may hold only one account. If multiple accounts are found belonging to the same person, all accounts will be permanently closed and any earned bonuses will be cancelled. In a household where multiple family members operate accounts from the same device or IP address, our support team must be informed in advance.
2.3 Providing Accurate Information
All information provided at registration must be completely truthful, accurate, and up to date. Registering with incorrect or false information is a violation of these Terms and may result in account closure.
2.4 Password Security
The security of your account is your own responsibility. Keep your password confidential and do not share it with any third party. If you suspect unauthorized access to your account, notify the oktka support team immediately.
Account Verification
oktka follows a KYC (Know Your Customer) verification process. Before a withdrawal, or at any time at our discretion, we may request the following documents:
- A clear photo of a National ID (NID) or passport.
- Proof of current address (bank statement or utility bill).
- Proof of ownership of the payment method (screenshot of bKash, Nagad, Rocket, or Upay account).
The withdrawal process may be on hold until verification is complete. Documents provided will be kept secure in accordance with our privacy policy.
Deposit and Withdrawal Policy
4.1 Accepted Payment Methods
oktka currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Payments outside the listed methods will not be accepted.
4.2 Minimum Deposit and Withdrawal
The minimum deposit amount for each payment method is ৳100. The minimum withdrawal amount is ৳1,000. Withdrawal requests below this amount will not be processed.
4.3 Withdrawal Timeframe
For verified accounts, withdrawals are generally processed within 10 to 45 minutes. However, in exceptional circumstances or where additional verification is required, this timeframe may be extended.
4.4 Third-Party Payments Prohibited
Only payment methods registered in your own name may be used. Depositing or withdrawing on behalf of another person is strictly prohibited. Accounts found in violation of this rule may be closed.
Please note: Deposited funds should only be used for betting purposes. Any attempt to use funds for money laundering or illegal activities will be reported to the relevant authorities.
Bonuses and Promotion Terms
5.1 Welcome Bonus
oktka offers new members a 200% first deposit bonus of up to ৳20,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000. Depositing ৳10,000 or more applies the maximum ৳20,000 bonus, making the total balance ৳42,000 when depositing ৳22,000 or more.
5.2 Wagering Requirements
Winnings earned from a bonus must meet a 20x wagering requirement (on the bonus amount only) before withdrawal. Example: receiving a ৳2,000 bonus means a total of ৳40,000 in bets must be placed before withdrawing (৳2,000 × 20 = ৳40,000).
5.3 General Bonus Rules
- Each bonus offer may carry separate terms — read them carefully before accepting an offer.
- If bonuses are claimed from multiple accounts, all bonuses will be cancelled.
- Bonus funds cannot be converted to cash or transferred to another account.
- Unused bonuses will be automatically cancelled once the promotion period expires.
- oktka reserves the right to modify, suspend, or cancel any promotion.
Betting and Gaming Rules
6.1 Finality of Game Results
Each game result is fully fair and determined by a Random Number Generator (RNG). The result of any confirmed bet cannot be changed. In the case of a technical error, oktka will provide a reasonable resolution.
6.2 Sports Betting
When placing bets in the sports section, make sure you are fully aware of all offered markets and odds. oktka reserves the right to cancel bets if a specific event is cancelled or changed. In live betting, a confirmed bet cannot be cancelled or changed.
6.3 In Case of System Errors
If a game is interrupted mid-session due to any system error, disconnection, or other technical issue, oktka will attempt to restore the last saved game state. If this is not possible, the bet amount placed will be refunded.
6.4 Maximum Bet Limits
Maximum bet limits apply to each game or event. These limits are clearly displayed in the game interface. No bet exceeding the set limit will be accepted.
Prohibited Activities
The following activities are strictly prohibited on the oktka platform:
- Using bots, automated software, or other artificial methods to play games or place bets.
- Attempting to breach or hack the platform's security systems.
- Using or attempting to steal another Member's account information.
- Using the platform for money laundering or any other financial crime.
- Exploiting the system through unusual betting patterns, whether acting as a group or in a coordinated manner.
- Abusing bonuses or promotions, such as claiming bonuses from multiple accounts.
- Harassing, intimidating, or behaving indecently toward other Members.
Participation in any of the above activities will result in immediate account closure, forfeiture of all balances and bonuses, and legal action where necessary.
Account Suspension and Closure
8.1 Suspension by oktka
oktka reserves the right to temporarily suspend or permanently close any account under the following circumstances:
- Violation of any provision of these Terms.
- Suspicion of fraudulent or deceptive activity.
- Failure to complete KYC verification or submission of false documents.
- Evidence of involvement in financial crime.
8.2 Closure by Member
If you wish to close your account at any time, contact our support team. Any pending bets will be settled before the account is closed, and any remaining balance will be available for withdrawal.
Privacy and Data Protection
oktka protects Members' personal information with the highest priority. We ensure the security of your data using SSL encryption and modern security technology. Our full privacy policy is available separately on the Privacy Policy page.
Your information is used only for service delivery, verification, and legal requirements. It is not shared with third parties for marketing purposes.
Limitation of Liability
oktka provides all services on an "as is" basis. oktka will not be held liable in the following circumstances:
- Losses caused by internet connection or device-related issues.
- Errors by third-party software or payment providers.
- Service disruptions caused by natural disasters or other uncontrollable events.
- Changes in finances resulting from winning or losing in a game.
In the event of any technical error or disruption, oktka will work toward a prompt resolution and, where necessary, fair compensation will be provided to affected Members.
Responsible Gaming
oktka firmly believes in responsible gambling. Our goal is to provide an entertaining environment — gambling is not a source of income or a solution to problems.
Keep Yourself Safe
- Play within your budget — only bet money you can afford to lose.
- Treat gambling as entertainment, not a source of income.
- Contact us for help setting your own deposit limits or time limits.
- If you notice any signs of gambling addiction, take a break immediately.
To learn more and find out about self-restriction tools, visit our Responsible Gaming page.
Changes to Terms
oktka reserves the right to modify or update these Terms at any time. For significant changes, Members will be notified in advance by email or platform notification. Continued use of the platform after changes have been made constitutes acceptance of the updated Terms.
The latest version of the Terms will always be available on this page, with the date of change noted at the top.
Contact and Complaints
For any questions or complaints regarding these Terms, contact us:
- 24/7 Live Chat Support — in Bengali and English.
- Email: [email protected]
After receiving a complaint, we will review it and provide a resolution as soon as possible. We always follow a fair and transparent process for settling disputes.
These terms were last updated in 2026. Please read and understand them fully before using the oktka platform.
Have more questions?
Find answers to common questions on our support page, or log in directly to use our 24/7 live chat.